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Community Practice 2 - Qualitative Moderation Guidelines

Objectives

This module is designed for Community Managers, Account Directors and others who are interested in learning about qualitative moderation guidelines specific to Social Spaces. It includes key concepts, tips and examples for successful moderation, case studies from live Social Spaces, and hands-on exercises to help put the guidelines into practice. After taking this course, you should have an understanding of how to apply important qualitative research techniques in your Social Space, while still maintaining personality and keeping your members engaged.

Estimated Duration
1 hour
Director and professor: Lisa Yu - Vice President Ipsos SMX - USA